Running out, and auto-recharge
What stops, what finishes, and the three outcomes an automatic top-up can have.
Metered work stops when there is nothing left to reserve against. It stops at the reservation, which is before a provider is called — so running out costs you the work you did not do, not a partial charge for work half done.
What happens to work in flight
- A run that has already reserved finishes inside its reservation.
- A voice call whose funding stops is settled as partially completed rather than as failed, and the transcript is saved before settlement — so a failure to settle does not lose the record of what was said.
- New runs do not start. They are not queued indefinitely either; the daily brief shows them as stopped.
Auto-recharge
Where it is configured, a top-up is attempted automatically. It is atomic and grants exactly once after payment succeeds, so a retry cannot double-grant. It has exactly three outcomes.
| Outcome | Means | What to do |
|---|---|---|
| Not attempted | A precondition was not met — no verified payment method, a limit reached, or it is switched off. A reason is recorded. | Read the reason. It names the precondition. |
| Attempted and succeeded | Payment took, credits granted once, with a payment reference. | Nothing. |
| Attempted and failed | The charge did not succeed, with a failure code. | The failure code is a payment problem, not a Hawi one. Check the card. |